Rock Springs Employee Assistance Program FAQs

Why use the EAP?
The EAP network consists of experienced mental health providers who stand ready to assist Rock Springs employees in identifying issues and planning care.
What if I want to attend more than three sessions?
The three sessions provided by the program are meant to support planning services. The City’s health insurance program can be employed for an indefinite number of sessions involving a modest copay.
Why doesn’t the EAP provide as many sessions as I want or need?
Your health insurance is your primary resource for medical and mental health care. The EAP is meant to make it easier to connect with suitable providers and to access care. It is a wellness program.
How do referrals work?
You may self-refer by contacting a provider directly by email or telephone to schedule an appointment. You should expect a response within 24 hours. Contact the Post Associates office at 307-632-7771 if you would like, assistance in arranging a non-emergency appointment.
How do I know that my sessions will be private?
EAP network providers are private practitioners who enter into a client-therapist relationship with those who are referred or who self-refer. They are required by law and ethical standards to honor confidentiality, subject to legal exceptions they will describe. They cannot reveal the content of sessions to anyone without the written consent of their client.
Who administers the Rock Springs EAP?
Licensed psychologist Jerry Post, Psy.D., of Cheyenne administers the EAP. His practice hosts the web page and manages the network of providers. He is not directly involved in providing care.
Are network providers involved in Fitness for Duty exams?
No.

 

 

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